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Get in touch with us

For online transfers

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Please call this number if
you have questions about
your online money transfer.

Toll-free:
8 800 200 22 32

For transfers at locations

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Use this number, If you
have questions regarding
WU offline services.

Toll-free:
8 800 200 22 32

Email us

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Send us an email at
your convenience and
we will respond you
promptly.

Email:
Russia.Customer@westernunion.ru

Contacting us outside of Russia

If you're trying to reach us from outside of Russia, please choose the country you're in from the drop-­down
menu at the top of this page and call the local number provided in its Contact Us section.
Or you can call us by using the following number: +7 495 782 9822


Contact information


Non-Banking Credit Organization
Western Union MT East
16A Bldg, Leningradskoe shosse
125171, Moscow, Russia